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  • Senior Living Insurance
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Senior Living Insurance

 

Senior Living Insurance

Our goal is to give you peace of mind, so you can concentrate on what you do best – deliver the highest quality care.

Connect With a Broker
 

Long-term planning for senior living

HUB senior living insurance specialists help protect thousands of care organizations in Canada, including long-term care, assisted living, memory care and continuing care retirement communities. We understand that you serve a unique population and operate within an increasingly complex regulatory environment.

Risk management is key.

It’s more important than ever to manage risk in order to reduce claims and avoid insurance rate increases.

Our senior care insurance specialists will work with you to improve the performance of your organization with integrated business insurance, risk management and employee benefit solutions tailored to the particular needs of the long-term care industry. We can:

  • Help you assess and manage ongoing and evolving risks
  • Provide access to multiple insurance options and leverage our relationships with top insurers to ensure the best possible terms
  • Offer risk services consulting for clinical, property and environmental exposures
  • Advise on captive program formation and management

We have the expertise and experience to support your organization in challenging times, so you can continue to support your patients and residents.

Why choose HUB?

HUB is the largest provider of senior care insurance in Canada with a portfolio representing over 80,000 beds. With over 300 local offices across Canada, we offer all our clients local access backed by our deep centralized resources and a team of senior living facilities specialists with expertise spanning over three decades.

Claims Advocacy: With an in-house team dedicated to senior living, you have access to support and resources any time a claim occurs. HUB manages complex claims ranging from medical malpractice to abuse, wrongful medication and patient transfers. Our experienced team can help de-escalate challenging situations and avoid claims.

Education: Offering regular webinars, seminars and collateral support, we help to ensure your staff understands the critical role they play in managing risk for your organization.

Schedule an audit review of your current insurance and risk management programs with our senior care insurance specialists to help you:

  • Identify potential gaps and deficiencies in your existing programs
  • Achieve satisfactory claims resolution
  • Improve administrative efficiency
  • Optimize your employee benefits program

Contact a HUB broker to get started.

Insurance and risk services for senior communities

We provide the senior care insurance and risk management support that every organization needs to cover, including for:

  • Lawsuits filed by patients and their families for damages arising from everything from accidents to abuse.
  • Rising workers’ compensation costs due to claims from improper patient handling, needle sticks, and slips, trips and falls.
  • Patient transport liabilities to ensure that there are no gaps in your coverage.
  • Workplace violence prevention programs to protect your employees and residents.
  • Emergency response planning to ensure that your organization is ready and resilient when disaster strikes.
  • Protection of personal health information and other data against breaches, ransomware and viruses on Internet-connected equipment.
  • Compliance with sprinkler systems, fire alarms and exit systems requirements.

In addition to managing the risks you face every day; we can help you prepare for new and evolving liabilities related to regulatory compliance.

We can help with senior care insurance solutions for:

  • Medical malpractice and commercial general liability: In an increasingly challenging market, we help you before, during and after renewals to secure the coverage you need and manage rate increases.
  • Management liability: We provide a full range of insurance coverage for directors’ and officers’ liability, employment practices liability and fiduciary liability.
  • Environmental liability: In the event of an incident, we help protect your organization from potentially ruinous costs arising from lawsuits, remediation and decontamination processes, or business interruption losses.
  • Cyber liability: Protecting patient data and having the right insurance coverage is key to avoiding penalties. Whether intentional or accidental, a data breach could result in crippling fines and other costs.
  • Property insurance: We’ll make sure the physical assets of your business — your building, its contents and its grounds, including any owned or leased equipment — are properly covered.
  • Building, redevelopment and course of construction insurance: We work proactively to help you manage the risks of construction and rapid capacity expansion. Managing all aspects of your insurance program, we can help keep your insurance costs down to give you a competitive edge.
  • Commercial auto: We help you manage the risks related to non-emergency patient transportation services and can secure coverage for your vehicles.
  • Workers’ compensation: We can help you reduce claims by identifying loss patterns and recommending corrective action to reduce injuries.
  • Employee benefits: A healthy employee population can enhance your bottom line. We can design an employee benefits program that helps you attract and retain talented workers. A complete benefits plan with options for physical, mental and financial health shows employees you are invested in their health and their future.
  • Group retirement: We provide full-service support for registered retirement savings plans (RRSPs) to help attract and retain talent and give your employees financial confidence.

How We Help Clients Reduce Costs

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Healthcare Industry Guide to Self-Insurance

Healthcare insurance rates are climbing, making coverage harder to secure and prompting many providers to consider self-insurance—download our guide and checklist to see if it’s right for you.

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Five Ways Your Long-Term Care Facility Can Guard Against Lawsuits

No senior living provider is immune from the threat of lawsuits. You can, however, head off legal actions by instituting best practices and protocols.

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